{"id":17507,"date":"2025-04-18T07:31:48","date_gmt":"2025-04-18T07:31:48","guid":{"rendered":"https:\/\/eternusglobal.com.tr\/faq\/"},"modified":"2026-01-04T08:30:23","modified_gmt":"2026-01-04T08:30:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/eternusglobal.com.tr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\n \n
\n
\r\n
\r\n \r\n \t\t
\n\t\t\t\t
\n\t\t\t\t\t
\r\n
\r\n
\r\n Which countries do you work with?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We conduct foreign trade with over 50 countries. Our main markets include EU countries (Germany, France, Italy), the USA, Russia, the Middle East (Saudi Arabia, UAE), and North Africa (Morocco, Egypt). <\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n In which product groups do you operate?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We serve in various sectors such as home textiles, rubber products, food, machinery, chemicals, electronics, construction, and automotive sub-industries.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n How does your export process work?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We manage all processes from order to delivery (production, packaging, logistics, customs) in accordance with international standards (WTO, Incoterms 2020) and Turkish regulations.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n How does your import process work?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We manage the entire import process on your behalf, including product procurement from domestic and foreign suppliers, customs procedures, and logistics.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n What are your payment methods?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We offer international methods such as advance payment, letter of credit (L\/C), documentary collection, and open account.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n How do you manage customs procedures?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

Our experienced teams conduct export and import operations in compliance with laws and global standards.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n What are your logistics services?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We offer solutions according to all delivery terms.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n How can I work with you as a supplier?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

Domestic or foreign suppliers can start the process by filling out the online application form.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n How can I benefit from export incentives?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We provide consultancy on tax advantages, grants, and credit supports.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n Do you provide support for new market research?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

Yes. We offer consultancy on market analysis, competitive situation, and legal regulations. <\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n Do you have a special program for domestic suppliers?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

Yes. We have special programs for domestic suppliers to prepare for export and benefit from supports. <\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n Do you have a special program for foreign suppliers?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We facilitate foreign suppliers with programs that include flexible payment, logistics, and customs support.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n How can manufacturers work with you?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

Manufacturers can collaborate directly with us to bring their products to international markets.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n What are your corporate development services?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We offer end-to-end consultancy in areas such as financial management, human resources, marketing and sales, efficient factory and business management (TPS, TPM, lean management applications) to support the sustainable growth of businesses.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n What solutions do you offer for SMEs?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We provide 360\u00ba services to our SMEs in all service areas; we can mediate their exports, support them in corporate development, and offer training services tailored to their needs.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n What does your human resources consultancy cover?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We provide end-to-end support in almost all areas, from norm staffing studies to organizational structure, recruitment processes to reward and performance systems; talent and training management to employer branding and employee experience, digital transformation to leadership and crisis management.

\nThis comprehensive approach aims not only to meet the current needs of institutions but also to achieve strategic growth, cultural integrity, and international competitiveness.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n Do you offer financial structuring and reporting support?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

Yes. We provide consultancy in financial analysis, budgeting, cash flow planning, and the establishment of financial reporting infrastructure. <\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n Who are your training services aimed at?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

We offer special training for SMEs, managers, and their teams in areas such as export, import, foreign trade legislation, e-export, corporate development, and management.<\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n Do you provide support for setting up a foreign trade department?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

Yes. We offer integrated solutions in the process of setting up a foreign trade department from scratch, team training, process design, and software integration. <\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n How does your consultancy process work?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

After the initial analysis, a structured roadmap is created according to your goals. Step-by-step practical support is provided throughout the determined period. The process is fine-tuned with reporting and feedback. Feedback is also provided on other areas that may affect the process. <\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n Do you also serve companies without corporate infrastructure?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

Yes. We offer suitable development solutions to micro, small, and developing businesses based on their existing structures. <\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n How are corporate development services related to export?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

Companies with a strong corporate structure grow faster and more sustainably in foreign markets. Therefore, we also provide corporate transformation support to companies with export goals. <\/p>
\n<\/div>\r\n <\/div>\r\n

\r\n
\r\n How can I contact you?<\/span>\r\n <\/i> \r\n <\/h5>\r\n

You can reach us via phone, email, live support, or our contact form. We offer multilingual support. <\/p>
\n<\/div>\r\n <\/div>\r\n <\/div>\r\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Which countries do you work with? We conduct foreign trade with over 50 countries. Our main markets include EU countries (Germany, France, Italy), the USA, Russia, the Middle East (Saudi Arabia, UAE), and North Africa (Morocco, Egypt).   In which product groups do you operate? We serve in various sectors such as home textiles, rubber […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17507","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eternusglobal.com.tr\/en\/wp-json\/wp\/v2\/pages\/17507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eternusglobal.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eternusglobal.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eternusglobal.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eternusglobal.com.tr\/en\/wp-json\/wp\/v2\/comments?post=17507"}],"version-history":[{"count":7,"href":"https:\/\/eternusglobal.com.tr\/en\/wp-json\/wp\/v2\/pages\/17507\/revisions"}],"predecessor-version":[{"id":21319,"href":"https:\/\/eternusglobal.com.tr\/en\/wp-json\/wp\/v2\/pages\/17507\/revisions\/21319"}],"wp:attachment":[{"href":"https:\/\/eternusglobal.com.tr\/en\/wp-json\/wp\/v2\/media?parent=17507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}